Not a big faceless hotel, but relaxing and welcoming. Very clean. Excellent choice at breakfast. Ideally located for visiting the city. Excellent staff, very helpful and friendly. could not do enough to help you, special mention for Nina Stodolak, we were trying to arrange a trip to Auschwitz, and Nina arranged everything, kept us informed, went above and beyond in helping us, excellent customer service.
Patrick
2024年7月
We were recommended this hotel by a friend who has stayed in the hotel when they visited Krakow last year. It was the perfect location, close to the old town (about a 15/20 minute walk) which is where we spent most of our time exploring, close to plenty of restaurants. The hotel itself was beautiful, the staff were friendly and the room itself was beautiful and big, bonus points for the super comfy bed! A nice little touch that we liked was that if you put a sign on the door before 1pm you could get a free glass of wine over room cleaning
Amy
2025年2月
pros: good location. tucked out the way so no traffic or tram noise. 10-15 minutes walk to main square. Tram & bus stop is around the corner. bed is very comfy. room good size. breakfast had plenty of choice. staff were nice and helpful. air con good for overnight and regulating temp. cons: evening/lunch basically non existent and not very nice so find food elsewhere. no opening windows and air con isn't good enough to get rid of bathroom steam so the room smelled a bit damp/musty when you come back to it after a day out. shower leaked so bathroom floor was soaked after use. no soundproofing on windows it seems as dust carts at 5am weren't pleasant. same with sound from corridors, could hear cleaners starting at 8am which isn't too bad but I like my sleep!
Caroline1709
2025年2月
With a short walk to the old town, the hotel is located at the end of a quiet alley which ensures quiet surroundings. Breakfast was delicious and it was really nice to sit outside in the garden. Our room was quite large with corner windows to the garden. The king-size bed was very comfortabl. You can adjust the A/C to match your needs. Room has a minifridge, coffee/tea machines, safety box, hairdryer and two free bottles of water. My only complaint would be the uneven structure of the floors: there were multiple shallow plots under the carpeting - like the concrete below hadnt been structured properly. It was a weird thing to suddenly step in a plot 1 cm lower than the surrounding floor.
Miryam1234
2024年6月
The hotel was very modern, very clean and the staff was extremely helpful. They offered free coffee, tea and condiments all day for hotel guests. Breakfast was very satisfying and with many different options to chose from, even though we didn't have the chance to enjoy it all of the days of our stay since we had early morning tours. The location was great in city center. It is not very close to old town but it is withing walking distance of about 15 minutes. I would stay there again.
Valanto
2025年1月
Breakfast was very good, nice coffee and plenty of food. Had an evening meal on our 2nd night which was tasty. Hotel nicely styled and beds comfy. Lovely shower / bathroom. Room had everything we needed. Great boutique hotel and friendly staff. Quiet location we were on the front of the hotel and didn't here any noise. Definitely recommend a stay here. Great value for money. Location was just a short 10 min walk into Krakow main square and very close to the castle.
Fiona
2024年11月
Cannot fault this hotel! We researched so many places and I’m so glad we chose here. The room was exceptional - I actually wondered if we’d had an upgrade but they didn’t say we had. Lovely bathroom with heated floor and a big shower. I’ve stayed in a lot of city hotels around the world and this was by far the quietest! Great night’s sleep every night. Location is also an easy walk to the Old Town. Staff were great. Breakfast was also amazing - wonderful quality and selection. Overall just a perfect stay and fantastic value for money. Recommend to anyone!
Louise
2024年12月
I loved the breakfast. There were a variety of options to choose from. I really liked the pancakes and the make-yourself waffles. The breakfast offered cold and hot options for food and beverages. It also runs till 10:30am, which is great for those who want to sleep in. The room is well sized and very well equipped with a coffee maker, hot water jug, refrigerator, blow dryer, a spacious closet, and a safe. The rain shower was great! The hotel is well situated and is about 10–15 minutes walk away from the old town, Wawel Castle, and some tram lines. The neighbourhood is quiet and lovely.
Gladys
2024年11月
I can only recommend this hotel. Everything was simply perfect. Quiet location, nice room and delicious breakfast. Perfect price/quality. But above all, I would like to pay tribute to the staff. Unfortunately, I had to cut my stay short because I had received a message that my mother was dying. The girl at the reception helped me fantastically to quickly arrange a train to Warsaw, arrange a taxi and above all, the money I had left in the safe in all the commotion was neatly returned to my account. Thank you so much for everything.
Piet
2024年8月
I took my girlfriend to krakow for her 21st birthday, I booked the hotel months beforehand, and I honestly can say the staff are brilliant. They are very good with their English and very helpful. The first night I arrived, I asked the girls at the front desk if they could do something with the room for my girlfriends birthday as we were planning to go out all day. The girl on reception was called Nina she was honestly brilliant and said, "Let me see if we can do something " she asked the other girl who was in charge of the rooms, and her name was magda she said we can pop out in the morning and sort the room out. They got flowers from the Florist and bought up chocolates. When we came back, we was greeted with a girl on reception called bogna she was honestly lovely and was brilliant with her English she bought up a bottle of champagne all of the stuff they put in the room came up to about £70 which was cheap considering you would pay more in England. Bogna tried to fix the fridge but couldn't she did say maintenance will try in the morning she gave us a lot of information about krakow and places to eat and stuff to do. She was on the 3 nights we were there. We were there for 4 nights. I would honestly go back. As we were leaving the hotel to fly back to Manchester, the women on reception said " because your fridge wasn't working and we couldn't fix it we are happy to pay for your taxi to the airport which was a massive help I didn't get her name but she was brilliant. Thank you for making our holiday special. We stayed in room 102. If you are reading this girls, thank you!!
Louis
2024年7月